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overview
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overhead
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satellite/broadcast
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encoders encoders
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Spanish Realtime


Overview of Our Services

Caption First is proud and happy to be able to provide our customers with a full range of CART and captioning services. We are constantly looking for and developing new ways to provide our services. We believe that you will not find anyone else who can offer you so many high quality CART services.

Please click on the links for an overview of our services:


Service Information: Background

CART stands for Communication Access Realtime Translation. The process of CART involves two main translation processes, the translation of spoken English into machine shorthand and the translation of machine shorthand into written English. The first translation process, the translation of spoken English into machine shorthand, is done by the CART provider with the aid of their steno machine. The best CART providers began as court reporters and have worked for years honing their skills. It is Caption First's policy to hire only the best CART providers available. The second translation process, that of translating the machine shorthand into written English is accomplished by a computer. Using specially written software, the CART provider creates a “dictionary” of all the different shorthand strokes they might use and their written English equivalent. When the computer is translating, it compares the machine shorthand stroke, or series of stokes, to entries in the dictionary. When a match is found, the computer will display the written English equivalent of what the CART provider has written. From the time a word is spoken until it is displayed as text is less than two seconds.


One On One

This is our most popular service. The CART provider and one or two people with hearing loss are the only viewers of the translation on the computer screen. The client(s) normally view the text on the CART provider’s notebook computer however an extra, external monitor may be used.


Overhead

This method is used for larger gatherings, such as meetings, seminars, hearings, conventions, or classrooms. After the translation is complete, it is displayed via an LCD projector or television monitors for everyone to view.


Speaker Image

The ability to see the speaker's image with the captions directly underneath is accomplished by mixing the camera video signal with the English text captions in a special encoder box. Two or three lines of text are visible at all times. The captioned speaker image is placed on one or several TV monitors or is projected on one or more large screens. This method of display is used at conventions, large gatherings, and schools. In addition to a text file, a captioned videotape can be provided.


Internet CART - netCAPTION

Internet CART/netCAPTION is our newest technology. It requires the client to have a computer with an internet browser. The voice connection is established through a conference call. The CART Provider establishes a "meeting room" on the Internet. After the voice and the "meeting room" are established, the CART Provider hears and writes what is spoken. The steno is translated into English text and sent to the "meeting room" on the Internet. The consumer is able to access the same secure "meeting room" with a password and read the translated English text virtually instantaneously.


Satellite/Broadcast

This method is similar to Speaker Image Captioning but allows for the captioned video image to be viewed simultaneously at widely separated locations. The captioned signal is transmitted via microwave, cable station or satellite. This method of captioning is used for town meetings, distance learning, teletrainings and television programs.


WEBCAST - netCAPTION Services

With the explosion of Internet broadcasting including general information, seminars and news, Caption First is taking a proactive approach at making this information accessible. By adding captioning to Webcasts, Caption First is helping producers make their media event accessible to an audience of over 26 million people with hearing loss in the United States alone.

Through two different methods, Caption First can make your Webcast accessible. First, Caption First is able to merge the captioning signal with the broadcast signal before it is sent to the World Wide Web, by using an encoder. The technological set-up is very similar to that of broadcast captioning. The difference is Caption First's speed and accuracy.

The second method is state-of-the-art technology that allows an "applet" box to be injected in to the host's webpage. This applet allows for the text to be displayed independently from the visual portion of the webcast. The advantage of this method is that the text flows freely, matching the audio with no buffering problems. In addition, users have the opportunity to adjust the font attributes to meet their needs.

In both methods, a complete transcript is available at the conclusion of the webcast.

 

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Return To Our Home Page P.O. Box 1924, Lombard, IL 60148
Nationally: 1.800.825.5234 or Internationally: 001.719.481.9835
Fax: 1.888.957.5234
E-mail: info@captionfirst.com