Frequently Asked Questions

Who benefits from CART and captioning?
Individuals who are deaf or hard of hearing have reaped the benefits of captioning and CART for over twenty years. Without CART, captioning or sign language interpretation, live events are not accessible to millions of people.

• 1990 U.S. Census figures indicate that 10% of the population has a hearing loss. Age-related loss affects 15 to 25% of the population between the ages of 45 and 75, according to the U.S. Department of Health and Human Services.
• Studies show that captioning can aid individuals who are studying English as a second language and children who are learning to read. Comprehension and retention increase even for individuals without hearing loss, as they hear and read information simultaneously.
• A survey of 7,000 convention attendees indicated 89% had an enhanced understanding of the convention due to realtime captioning.

What about the quality of CART and captioning?
The quality of CART and captioning is measured by skill and sensitivity, and we are the industry leaders! Caption First's goal is to capture 100% of what is spoken and translate that at 98% accuracy. In an effort to produce the highest-quality translation possible, support materials such as programs, speakers' names, speeches and agendas are programmed into the computer prior to the event.

How can you use CART or captioning services?
Caption First welcomes the opportunity to provide captioning for live video or television broadcasts, CEO satellite video reports, corporate business meeting or conference calls, video satellite conferences, conventions, educational/classroom events and governmental meetings.

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P.O. Box 1924, Lombard, IL 60148 Nationally: 1.800.825.5234 or Internationally: 001.719.481.9835 Fax: 1.888.957.5234 E-mail: info@captionfirst.com